Kaiser Permanente sufferers assembled outdoors the well-being care supplier’s Oakland headquarters Wednesday, calling for shorter wait occasions for psychological well-being appointments and demanding a gathering with the CEO. The incident was attended by officers of the Nationwide Union of Healthcare Employees, which represents some Kaiser workers and is in contract negotiations with the corporate. The union mounted a five-day strike in December. Amongst those that spoke have been Santa Rosa’s Seong and David Brown, whose daughter Elizabeth dedicated suicide final 12 months at age 19. However she struggled along with her psychological well being, and the Browns confronted week-lengthy waits for appointments for Elizabeth and spent tens of 1000’s of dollars out of pocket to get her care.
Kaiser doesn’t have sufficient clinicians to see sufferers in an appropriate method, and there’s an excessive amount of-of a deal with treatment and group remedy, David Brown stated. The Browns and several other different people, together with Sonoma County Supervisor Shirlee Zane, despatched a letter to Kaiser CEO Bernard Tyson April three requesting a gathering to debate their experiences with the well-being care supplier’s psychological well-being companies.“We imagine that for those who take the time to pay attention and perceive how Kaiser failed us and our households, you can be higher ready to ensure different households don’t need to undergo the ache we’ve endured,” the letter learn. “None of us desires our struggling to be in useless.”The letter requested a response by April 12.
Tyson referred to like the Browns on Tuesday and stated he would meet with them and adopted up by email Wednesday morning, Seong Brown said, however, there has not been a date set for a gathering. She was annoyed that Tyson’s response solely got here after the rally was organized and press releases had been despatched out. Kaiser is the nation’s most extensive built-in well being system. It has about 12 million sufferers within the U.S., with nearly 4 million of them in Northern California. Its psychological well-being care has acquired criticism up to now. It was fined $4 million in 2013 by the California Division of Managed Well being Look after not giving sufferers ample entry to psychological well-being a remedy. The company additionally criticized Kaiser final yr for its delays in behavioral well-being therapy. However, the division didn’t exist beautiful Kaiser once more.